Customer Service

The largest selection of
oval sticker designs in the world.
 

QUESTIONS? 877-284-6884

Customer Service

Shipping & Delivery
We'll ship your in-stock oval stickers and or personalized stickers within 48 hours via USPS. Custom orders require a minimum of two weeks for delivery. We package every order with the utmost care to ensure your decals arrive safe and intact. If you have any questions regarding shipping or delivery, please call toll free at 877.284.6884 or email universalexport@comcast.net.
Privacy & Security
Universal Export Ltd. (trading as Oval Envy) receives and may store any information you enter on our website, or give to our website in any other way. For example, we collect information you provide when you place an order, send us an e-mail or call us. We store that information in an electronic database, which is for our use only in fulfilling your orders and in order to let you know about products, services and special promotions. We do not share, rent or trade your personal information with third parties for their promotional purposes.

We make every effort to ensure that your personal information, including your credit card number, is protected while you are on our site. Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.
Problem with Your Order
Your satisfaction is very important to us. Please notify us immediately by calling our toll-free number if you experience a problem or error with your order, and we will provide you with a return authorization number and issue a complete refund or a replacement within 10 days.
Returns & Exchanges
If you’d like to exchange or return a stock item, please contact us to initiate the return or exchange. Custom orders are not returnable. Shipping charges are only refundable if your return is a result of an error made by Ovalenvy.com. In the event of a mistake made by OvalEnvy.com, a full refund will be issued.

All returns can be sent to the following address:

Universal Export Ltd
109 Thicket Road Baltimore, MD 21212
Phone: 877.284.6884 Fax: 410.377.4253
Ordering Custom Stickers
If you have an idea for a custom sticker design, we'd be happy to help you create your design. Please contact us using the Order Custom Design form and we will contact you shortly.
Products, Pricing & Promotions
We reserve the right to change prices without notice. Occasionally, special promotional pricing will be available on one or more products, based on availability, market conditions or other factors. We reserve the right to discontinue such promotional pricing without notice. We reserve the right to change our product offerings without notice.
Updating Account Information
To update your account information, please call us at 877.284.6884 or email universalexport@comcast.net.